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Cyber Monday Leaves Some With Only Rotten Eggs
November 27th, 2007 at 8:32 pmSource:CenterNetworks -
We already know that Yahoo had some issues on Cyber Monday. One of the best deals yesterday was Paypal offering 20% back on some merchants (up to $50 back). One of which was NewEgg. Newegg has become the darling of the tech gadget scene in the last year or so. I’ve enjoyed purchasing from them even though it’s always been a big clunky.
They have huge street cred and are very popular mainly because the prices are good and shipping is fast. When I learned of the deal, I was excited as I wanted to upgrade my 15" black and white CRT for a 24" souped up Samsung LCD.
Turns out the deal has brought on some very rotten eggs. It seems that either Paypal or Newegg (or both) screwed up big time. There was a lot of confusion - on which products the deal covered and for how long. Newegg staff made the situation worse by first claiming it was offered only on select items, then changing their tune to say it was available on any product. Newegg is blaming Paypal for the issue.
Other posts on the topic:
- Fatwallet
- Newegg Forums - 139 posts already
Whatever the cause, this will certainly cause a tremendous amount of grief for Newegg’s customers and many cancelled sales. It looks like Paypal is taking the storm while Newegg just has a little egg on their face. Let’s see how Paypal handles the issue - we already know how poor Paypal’s customer service is. I am disappointed as it would have been nice to view multiple blogs at once. 
