TechAddress http://www.techaddress.com Providing the Latest User-Generated and Aggregate Technology News Fri, 28 Nov 2008 12:22:22 +0000 http://wordpress.org/?v=2.0.5 en Get Satisfaction’s Ear on the Twittersphere http://www.techaddress.com/2008/05/22/get-satisfaction%e2%80%99s-ear-on-the-twittersphere/ http://www.techaddress.com/2008/05/22/get-satisfaction%e2%80%99s-ear-on-the-twittersphere/#comments Thu, 22 May 2008 08:35:48 +0000 twitter Company & Product Profiles Summize get satisfaction http://www.techaddress.com/2008/05/22/get-satisfaction%e2%80%99s-ear-on-the-twittersphere/ Source:TechCrunch
Twitter has closed their third round of financing, says Om Malik. He pegs it at a $15 million raise at around an $80 million valuation, but doesn’t know the investor. We (and others I’m sure) have been tracking the same story, and it’s pretty clear the new investor is Spark Capital.
A source says Twitter signed […]Source:TechCrunch

It amazes me that people actually talk to Loren Feldman’s puppet and treat it like a real interview. Example above: this interview with Kevin Rose starts off innocently enough, but goes down hill from there. The only real news value in the story is that Digg’s still working on that recommendation feature. The high entertainment […]Source:TechCrunch
When Michael’s internet went down last month, he vented his frustration on Twitter. And lo and behold, Comcast actually saw his tweet, reached out to him, and proactively worked to solve his problem.
Comcast is unusual in its embrace of the Twittersphere, however, since it actually has someone dedicated to putting out fires there before they […]

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]]> http://www.techaddress.com/2008/05/22/get-satisfaction%e2%80%99s-ear-on-the-twittersphere/feed/ Get Satisfaction Takes Twitter Brand Management to the Next Level http://www.techaddress.com/2008/05/22/get-satisfaction-takes-twitter-brand-management-to-the-next-level/ http://www.techaddress.com/2008/05/22/get-satisfaction-takes-twitter-brand-management-to-the-next-level/#comments Thu, 22 May 2008 06:37:20 +0000 News twitter Summize get satisfaction http://www.techaddress.com/2008/05/22/get-satisfaction-takes-twitter-brand-management-to-the-next-level/ Source:Mashable!
Recently, I’ve been discussing how Twitter and services for searching it like Summize and Tweetscan are becoming essential for brand management and customer service. Get Satisfaction, the public discussion site for obtaining customer service (both from the company in question and other customers), is taking that concept a step further by launching two new […]SHARETHIS.addEntry({ title: “Get Satisfaction Takes Twitter Brand Management to the Next Level”, url: “http://mashable.com/2008/05/21/get-satisfaction/” });

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